The terms governing the use of our website and the services provided by MiniBox Digital Ltd.
[ Last updated: 6 June 2026 ]
These Terms of Service (“Terms”) govern your use of the website operated by MiniBox Digital Ltd (“we”, “us”, “our”) and form the basis on which we provide our services. By using our website or engaging us, you agree to these Terms.
Any specific project is also governed by a separate written proposal, statement of work, or contract. Where those documents conflict with these Terms, the project-specific document takes precedence.
We design, build, and maintain automation workflows, CRM integrations, and bespoke internal tooling for service businesses — including, for example, n8n workflows, HubSpot integrations, and custom CRM development. The exact scope, deliverables, and timelines for any engagement are set out in the proposal or statement of work agreed between us before work begins.
We will carry out the services described in the agreed scope with reasonable skill and care. If you ask us to perform work outside the agreed scope, we will discuss this with you and agree any additional time or cost in writing before proceeding. We may decline work that falls outside our expertise or that we believe is unlikely to deliver value.
Fees for our services are as set out in the relevant proposal or statement of work, and our published pricing tiers are described on our pricing page. Unless otherwise agreed in writing, invoices are payable within the period stated on the invoice.
We may suspend work on overdue accounts. All fees are exclusive of VAT and any applicable taxes, which will be added where required.
To deliver our services, we rely on you to provide timely access to the systems, accounts, credentials, and information we reasonably need. You are responsible for ensuring you have the right to grant us such access and for maintaining your own backups of critical data. Delays caused by missing access or information may affect agreed timelines.
On full payment of all fees due for an engagement, you own the custom workflows, configurations, and deliverables we create specifically for you. We retain ownership of our pre-existing materials, tools, templates, and know-how, and we grant you a non-exclusive licence to use them as part of your deliverables.
Third-party software and platforms (such as n8n, HubSpot, and other services) remain subject to their own licences and terms, which you are responsible for complying with.
We provide our services with reasonable skill and care. However, except as expressly stated in these Terms or an agreed contract, our website and services are provided “as is” and we make no other warranties, whether express or implied, including any implied warranties of merchantability, fitness for a particular purpose, or uninterrupted or error-free operation. Automations depend on third-party platforms we do not control, and we cannot guarantee their continued availability or behaviour.
Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud, or for any other liability that cannot be limited or excluded under applicable law.
Subject to the above, we will not be liable for any indirect or consequential loss, loss of profit, loss of revenue, or loss of data, and our total liability arising out of or in connection with an engagement will not exceed the total fees paid by you for that engagement in the twelve months preceding the event giving rise to the claim.
Each party agrees to keep confidential any non-public information disclosed by the other in connection with an engagement and to use it only for the purpose of performing or receiving the services. This obligation does not apply to information that is or becomes public through no fault of the receiving party, or that must be disclosed by law.
Either party may terminate an engagement as set out in the relevant proposal or statement of work, or by giving reasonable written notice if the other party materially breaches these Terms and fails to remedy the breach within a reasonable period. On termination, you will pay for all services performed up to the date of termination.
These Terms and any dispute or claim arising out of or in connection with them are governed by the laws of England and Wales. The courts of England and Wales will have exclusive jurisdiction to settle any such dispute or claim.
If you have any questions about these Terms, please contact us at hello@miniboxdigital.com.